Hotel Desk Check-In

Check in and check out

our rooms are ready to check in from 3pm and our Check Out time is 11am.


housekeeping service

Our Guest Rooms are only cleaned upon request therefore please do advise our reception team on arrival should you require Housekeeping Services during your stay.


nhs track & trace

each guest staying under your reservation will be required to use the NHS track and trace check in.

we recommend to download and set up your mobile application prior to arrival.

Woman with a Face Mask

face coverings

face coverings are mandatory whilst walking around the hotel. Please respect other guests by wearing a face covering, only exception is whilst seated. Face coverings are available at the hotel reception desk.

Personal Hygiene

hygiene and social distancing

you will find various sanitising stations around touch points of the hotel along with surface wipes. We request that all guests make use of these. We request that you social distance 2 metres where possible.

Paying with a Phone

billing and payments

your accommodation will be charged to your card upon arrival. Should you wish to charge items onto your room account then we will require a pre-authorisation on your card. Note pre-authorisations do hold funds on your card for several days depending upon your bank. we do request that all payments are via card and during and prefer not to handle cash if at all possible.